1. Acceptance of Terms
By accessing the website or placing an order, you agree to these Terms and Conditions, our Privacy Policy, Shipping Policy and Return Policy.
2. Website Use
You agree to use the website only for lawful purposes and not to interfere with its operation, security, software, content or services.
3. Product Information
Krinay aims to display product descriptions, colours, measurements and images accurately. Minor variations may occur because of screens, lighting, production batches or fabric characteristics.
4. Pricing
Product prices and promotional offers may change without prior notice. The applicable price is generally the price displayed when the order is placed, subject to correction of obvious technical or pricing errors.
5. Orders
Placing an order does not guarantee acceptance. Krinay may cancel or limit an order because of stock availability, payment failure, suspected fraud, pricing errors or delivery restrictions.
6. Payments
Orders must be paid using payment methods available at checkout. Payment processing may be handled by third-party service providers under their own terms.
7. Shipping and Delivery
Shipping estimates are indicative and may be affected by courier operations, weather, serviceability and events outside Krinay's reasonable control.
8. Returns and Refunds
Returns, exchanges, cancellations and refunds are governed by the Return Policy published on this website.
9. Intellectual Property
The Krinay name, logo, website design, text, photographs, graphics, product presentation and other content may be protected by intellectual property laws. Unauthorised reproduction or commercial use is prohibited.
10. User Accounts
Customers are responsible for maintaining the confidentiality of their login details and for activity performed through their accounts.
11. Limitation of Liability
To the extent permitted by law, Krinay will not be responsible for indirect, incidental or consequential losses arising from website use, delayed delivery or misuse of products.
12. Governing Law
These terms are governed by the laws applicable in India. Subject to applicable consumer law, disputes may be subject to the jurisdiction of competent courts in Delhi.
13. Contact
For questions about these terms, email contact@krinay.in.